Are you a people focused and results drive General Store Manager, looking for a role without having to work late evenings. This opportunity that we have available in Hampshire is the perfect opportunity for someone to work with a smile on their face and have a good work / life balance as their are no evening working involved with this position.

Their General Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.

Responsibilities:

• Take full ownership of the store management, ensuring everything is in place to hit commercial targets with responsive management of budgets and cost controls
• Overseeing the complete business operation, maximising profitable sales and growth while creating a unique customer focussed environment
• Taking the lead in creating a great place to work for everyone on a day-to-day basis whilst thinking ahead to ensure your team have a development journey.
• Sparking your team's passion for delivering the best customer experience possible by creating a brilliant customer journey
• Observing your team's service levels, identifying ways they can improve and finding the best way to suit that individual in coaching them to improve
• Working closely with our central support teams, maintaining excellent communication, stock supply and response
• Ensuring all compliance with health & safety regulations, whilst caring for employee and customer welfare at all times

Who we are looking for

• Retail management expertise with proven experience of leading multiple direct reports and their teams
• Commercial awareness and understanding of budgets, profitability from driving retail sales and improved ways of working
• Ability to identify training needs. You'll be effectively coaching and training all levels ensuring teams are delivering a first-class customer experience
• Excellent communication skills. You'll ensure that successful initiatives and actions are shared across the business and that performance is monitored
• Adaptability. You'll act quickly and enthusiastically to changing priority, workload and concepts
• Positivity managing change. You'll lead the team through each season with care and motivation to deliver best

If you have any questions, please do not hesitate to contact Keith Tottingham on 01202 985 122